Administrative Assistant – Loss Prevention (Security)

About the role

This full‑time position supports the Loss Prevention team at a luxury hotel in Marina Bay, Singapore. You will handle a range of administrative tasks while ensuring a professional and welcoming environment for guests.

Key responsibilities

• Enter, retrieve and update information in computer databases and point‑of‑sale systems.
• Prepare letters, memos and other documents using word processing, spreadsheet and presentation software.
• Manage incoming and outgoing mail, including date‑stamping and distribution.
• Create and maintain both electronic and paper filing systems for records and reports.
• Operate standard office equipment and handle routine office correspondence.
• Welcome guests, respond to inquiries, and assist individuals with disabilities in line with company standards.
• Answer telephone calls using appropriate etiquette and maintain clear, professional communication.
• Support team goals, maintain confidentiality of proprietary information, and protect company assets.
• Lift, move or carry objects up to 10 lb without assistance and perform other reasonable duties as requested.

Required profile

• Adherence to company policies and professional appearance.
• Ability to maintain confidentiality and handle sensitive information.
• Strong interpersonal skills with a focus on guest service.
• Clear written and verbal communication.
• Team‑oriented mindset and willingness to support colleagues.
• Physical ability to lift and move light objects (≤10 lb).

Required skills

• Proficiency with computer database management.
• Experience using Microsoft Office Suite (Word, Excel, PowerPoint) or equivalent software.
• Familiarity with point‑of‑sale (POS) systems.
• Ability to operate standard office equipment (printers, fax, scanners).