Assistant Manager, Training

About the role

The Assistant Manager, Training will design, develop and deliver comprehensive training programmes for the INCOME sales force. This role supports business objectives by creating competency‑based learning solutions and ensuring training aligns with industry standards.

Key responsibilities

• Design, develop and deliver training programmes using various methodologies to meet sales force needs.
• Create competency assessment tools for competency‑based learning.
• Evaluate the effectiveness of training interventions and revise materials as required.
• Develop ad‑hoc training programmes and e‑learning modules.
• Manage distribution training, including new‑hire induction, sales/soft‑skills, product and advisory process training.
• Build rapport with stakeholders to understand training needs and facilitate knowledge transfer.
• Collaborate with cross‑functional teams to achieve business goals.
• Monitor and measure training KPIs.
• Maintain professional knowledge through workshops, publications and networking.

Required profile

• Degree in any discipline.
• CMFAS M5, M9 and M9A certifications.
• Certificate in Health Insurance (mandatory).
• Advanced Certificate in Training & Assessment (preferred).
• Minimum 3 years of sales experience or 3 years of sales‑training experience in the financial services industry.
• Experience developing and delivering financial planning and sales training programmes.
• Experience with life insurance, health insurance and wealth‑management solutions.
• Strong communication and interpersonal skills.

Required skills

• CMFAS M5 certification
• CMFAS M9 certification
• CMFAS M9A certification
• Health Insurance Certificate
• Advanced Certificate in Training & Assessment