Citrix Administrator

About the role

We are seeking a motivated Citrix Administrator to support our Citrix Virtual Apps and Desktops environment. The role involves maintaining the Citrix infrastructure, providing Level 1 and Level 2 support, and ensuring high availability and performance of virtual desktop services.

Key responsibilities

• Monitor and maintain Citrix Virtual Apps and Desktops environments.
• Provide Level 1 and Level 2 support for Citrix incidents and service requests.
• Troubleshoot user login, application launch, printing, and profile issues.
• Install, configure, and maintain Citrix components such as Delivery Controllers, StoreFront, Citrix Workspace, and Virtual Delivery Agents.
• Use Citrix Director to review system health, user sessions, and performance.
• Create and manage machine catalogs and delivery groups under supervision.
• Support Windows Server and desktop operating systems used in the Citrix environment.
• Perform routine health checks, system monitoring, basic performance tuning, and assist with patching and upgrades.
• Work with Active Directory for user, group, and Group Policy management.
• Document procedures, troubleshoot steps, and escalate complex issues as needed.

Required profile

• Bachelor’s degree in Computer Science, IT or related field.
• Approximately 1 year of experience administering or supporting Citrix environments.
• Basic knowledge of Citrix Virtual Apps and Desktops (CVAD) or XenApp/XenDesktop.
• Familiarity with Windows Server 2019/2022 administration and Active Directory.
• Good analytical, troubleshooting and communication skills.

Required skills

• Citrix Virtual Apps and Desktops (CVAD) / XenApp/XenDesktop
• Citrix Workspace, StoreFront, Delivery Controllers, Virtual Delivery Agents
• Citrix Director
• Windows Server 2019/2022
• Active Directory, DNS, DHCP, Group Policy
• VMware vSphere or Microsoft Hyper‑V
• PowerShell scripting (advantageous)
• Networking basics: TCP/IP, VPN, firewalls