Client Advisor – Luxury Retail

About the role

LOEWE is seeking a passionate Client Advisor to deliver an exceptional, playful, and personalized service experience to its luxury clientele. You will act as an ambassador of the brand’s heritage, helping clients discover and appreciate the craftsmanship behind each piece while meeting individual and team sales targets.

Key responsibilities

• Greet, listen to, and advise clients, consistently exceeding their expectations.
• Leverage deep product knowledge to highlight collections, cross‑sell, and upsell leather goods and ready‑to‑wear items.
• Build lasting relationships by maintaining and updating client information in company tools.
• Collaborate with the team on visual merchandising, store standards, and overall store objectives.
• Maintain a clean, organized, and secure environment both front‑of‑house and back‑of‑house.
• Assist with inventory management and ad‑hoc back‑of‑house tasks as needed.

Required profile

• Strong interest in luxury retail, especially leather goods and fashion.
• Enthusiasm for art, culture, and the creative world.
• Ability to connect with diverse clients and adapt communication style.
• Commercial mindset with a focus on results while supporting team collaboration.
• Flexible, adaptable, and willing to work in a dynamic, inclusive environment.

Required skills