Client Solutions Manager, Key Accounts

About the role

The Client Solutions Manager will partner with key brands and agencies in Singapore to drive growth on TikTok’s advertising platform. You will act as a strategic consultant, linking marketing objectives to business outcomes through data‑driven insights and hands‑on campaign optimisation.

Key responsibilities

• Provide consultative guidance on strategy, product adoption and optimisation to meet client business goals.
• Stay current on product updates, competitive landscape and vertical trends to deliver actionable insights.
• Design and execute test‑and‑learn frameworks using full‑funnel measurement tools such as Brand Lift Studies and Conversion Lift Studies.
• Integrate tracking solutions (Pixels, MMPs) and TikTok Shop to enhance measurement and revenue growth.
• Lead client education through data‑driven reviews, workshops and market narratives.
• Manage and grow relationships with brands, agencies and internal stakeholders, ensuring campaign health and KPI achievement.
• Conduct end‑to‑end campaign set‑up reviews, performance monitoring and proactive optimisation.
• Prepare post‑campaign reports and account audits with clear insights and next‑step recommendations.

Required profile

• Strong business acumen with a consultative mindset.
• Ability to translate complex data into strategic recommendations.
• Proactive, fast‑paced work style and comfort with cross‑functional collaboration.
• Experience in managing agency and brand relationships in a digital advertising environment.

Required skills

What we offer

• Opportunity to shape the growth of a leading global short‑form video platform.
• Collaborative, high‑energy team environment.
• Access to cutting‑edge advertising products and measurement solutions.