F&B Service Expert – Crossroads Cafe

About the role

The Guest Service Expert at Crossroads Cafe creates memorable dining experiences by delivering attentive food and beverage service. You will work closely with the kitchen and front‑of‑house teams to ensure guests enjoy a seamless and enjoyable meal.

Key responsibilities

• Set up and clear tables, maintain a clean and organized dining area.
• Communicate orders accurately with the kitchen and serve food and drinks promptly.
• Interact with guests, answer menu questions, and address any service needs.
• Handle menu items, verify information visually, and manage cash or POS transactions.
• Move, lift, carry, push, pull, and place objects up to 25 lb unaided (50 lb with assistance).
• Follow all safety and security procedures, report incidents, and use proper personal protective equipment.
• Maintain professional uniform, personal appearance, and uphold company policies.

Required profile

• Ability to stand, walk, and work on feet for extended periods.
• Physical capability to lift and move items as described.
• Strong attention to safety, hygiene, and company standards.
• Professional demeanor with good communication skills.

Required skills