Lounge Captain – Republic
The Ritz-Carlton Hotel Company, L.L.C. · Singapour
Job description
About the role
The Republic Lounge Captain leads the lounge team at the Marina Bay location, ensuring seamless service and memorable guest experiences. Reporting to the Food & Beverage Manager, the Captain oversees daily operations, staff performance, and maintains high standards of hospitality.
Key responsibilities
- Coordinate and motivate lounge staff to deliver optimal service and meet guest needs.
- Inspect staff grooming, attire, and correct any deficiencies.
- Perform opening and closing duties, including setup of supplies, equipment cleaning, and securing the venue.
- Maintain organized storage areas, enforce FIFO practices, and ensure cleanliness.
- Conduct inventory counts, stock requisitions, and manage work orders for maintenance.
- Monitor dining room seating, service flow, safety, and guest wellbeing.
- Assist management with hiring, training, scheduling, performance evaluations, and disciplinary actions.
- Uphold company policies, safety procedures, and report incidents promptly.
- Welcome guests professionally, anticipate service needs, and provide assistance to individuals with disabilities.
Required profile
- High school diploma or GED equivalent.
- Minimum 2 years of relevant food‑and‑beverage experience.
- At least 1 year of supervisory experience in a hospitality setting.
- Ability to perform physical tasks such as lifting up to 50 lb, standing for long periods, and navigating stairs or confined spaces.
- Strong communication skills and a professional appearance.
Required skills
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Published 1 month ago
Expires 2 weeks from now
43 views · 0 interested
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The Ritz-Carlton Hotel Company, L.L.C.
Singapour