Senior Executive / Assistant Director – Maintenance Enforcement Officer

About the role

The Maintenance Enforcement Division (MED) of the Insolvency and Public Trustee’s Office is seeking a senior professional to lead enforcement of maintenance orders. You will manage cases, conduct fact‑finding and conciliation, and support court processes, while also contributing to operational and technology projects.

Key responsibilities

• Manage a portfolio of maintenance enforcement cases from intake through resolution.
• Conduct fact‑finding investigations, gather financial evidence, and prepare detailed reports.
• Facilitate conciliation sessions, draft Consent Orders, and appear via video‑conferencing for court filings.
• Support litigation by providing high‑quality written correspondence and court papers.
• Participate in projects to improve workflows, develop IT solutions, test GenAI tools, and evaluate the enforcement process.

Required profile

• Strong interpersonal and communication skills with the ability to de‑escalate conflict.
• Experience in family law, social work, counselling or related fields.
• Proven ability to assess financial information and propose practical settlements.
• Excellent case‑management capabilities, ensuring compliance with SOPs and timelines.
• Interest in leveraging technology to address enforcement challenges.

Required skills