Services Sales Account Manager (Government)

About the role

We are looking for a Services Sales Account Manager focused on government accounts to expand the adoption of our Services portfolio across the installed base. You will act as a trusted advisor, helping public‑sector customers modernise their assets through consulting, maintenance, upgrades and project‑based solutions.

Key responsibilities

• Develop and grow relationships with government customers, identifying opportunities to increase services adoption.
• Understand customer needs, asset lifecycle considerations and business priorities to position appropriate service solutions.
• Drive sales of technical services, maintenance contracts, upgrades, recurring contracts and project‑based offerings.
• Lead sales opportunities from early engagement through proposal, negotiation and closure.
• Build account plans, maintain a healthy pipeline and use CRM tools for forecasting and opportunity tracking.
• Monitor commercial performance, margins and compliance, escalating exceptions as needed.
• Collaborate with marketing, tendering, operations, service execution and key account teams to deliver high‑quality solutions.
• Ensure seamless customer experience by overseeing order visibility, delivery and service execution.
• Collect market, competitor and customer insights to improve offers and account strategies.

Required profile

• Bachelor’s degree in Engineering, Business or a related field, or equivalent experience.
• 3–5 years of B2B sales, solution selling or services sales experience, preferably in a technical, industrial or infrastructure environment.
• Proven ability to build customer relationships and generate demand.
• Strong consultative selling and negotiation capabilities.

Required skills

• CRM tools