Team Lead, Merchant Acquisition (Food & Beverage)

About the role

Grab is expanding its merchant ecosystem across Southeast Asia and is looking for a dynamic Team Lead to drive restaurant acquisition. You will work directly with restaurant owners and senior decision‑makers, helping them adopt Grab’s suite of business solutions that boost revenue, improve customer engagement, and streamline daily operations.

Key responsibilities

• Lead, coach, and develop a team of sales representatives, setting clear goals and providing regular performance feedback.
• Participate in high‑priority merchant conversations, guiding reps and accelerating deal progress.
• Drive disciplined pipeline management and maintain CRM hygiene to ensure a strong, qualified opportunity pipeline.
• Review pipeline health and conversion metrics, surfacing risks early and keeping the team on target.
• Understand merchants’ business models and growth priorities, translating them into tailored solutions across Grab’s ecosystem.
• Support reps in consultative sales conversations, negotiations, and contract discussions, stepping in for complex or high‑stakes deals.

Required profile

• Proven experience leading sales teams in a fast‑paced, B2B environment.
• Strong consultative selling and negotiation skills with senior business stakeholders.
• Ability to analyze merchant data and translate insights into actionable growth strategies.
• Excellent coaching and people‑development capabilities.
• Results‑oriented mindset with a track record of meeting or exceeding sales targets.

Required skills