Vice President, Business Development – BFSI (Singapore)

About the role

As Vice President of Business Development for the BFSI vertical in Singapore, you will drive the expansion of TP’s digital‑first solutions across banks, fintechs, insurers and digital financial institutions. The role focuses on acquiring new logos and high‑value partnerships while shaping a go‑to‑market strategy that showcases TP’s transformation, customer service, fraud/risk and regulatory‑compliant outsourcing capabilities.

Key responsibilities

• Build and execute a BFSI‑specific business development strategy for Singapore, aligned with APAC and global objectives.
• Identify and acquire new BFSI customers pursuing digital transformation or regional expansion.
• Leverage an existing network to develop C‑level relationships and influence buying decisions.
• Design solution‑based sales approaches that combine digital tech, analytics, omnichannel and customer‑care expertise.
• Lead strategic pitches, coordinate proposals and manage negotiation and contracting processes.
• Partner with SMEs and pre‑sales teams to position TP as a trusted, compliance‑ready outsourcing partner.

Required profile

• 8+ years of experience selling CX or business transformation services in the BFSI sector.
• Proven track record of closing large, complex deals with banks, insurers or fintechs.
• Deep understanding of regulatory, compliance, data security and risk‑management requirements in Singapore and broader SEA.
• Strong digital fluency – comfortable discussing automation, AI, omnichannel CX and tech‑enabled transformation.
• Extensive network of decision‑makers within Singapore’s BFSI ecosystem.