Account Manager – Customer Operations

About the role

As an Account Manager in the Global Customer Operations Group, you will build and maintain long‑term relationships with Lam’s customers, ensuring they receive the right wafer fabrication equipment and services to meet their technology roadmaps.

Key responsibilities

• Engage directly with customers to understand and anticipate their needs.
• Arrange and lead strategic meetings and reviews.
• Provide product and service support for Lam’s wafer fabrication equipment portfolio.
• Collaborate with internal teams to deliver solutions that drive customer success.
• Maintain accurate records of customer interactions and opportunities.

Required profile

• Minimum 8 years of relevant experience with a Bachelor’s degree, or 6 years with a Master’s degree, or a PhD with 3 years of experience, or equivalent experience.
• Proven ability to manage complex customer relationships in a technical environment.

Required skills

What we offer

• Hybrid work model – On‑site Flex (3+ days on site) or Virtual Flex (1‑2 days on site).
• Equal‑opportunity workplace that values diversity and inclusion.
• Opportunity to work with industry‑leading semiconductor equipment.