Assistant Manager, Corporate Communications Office

About the role

The Assistant Manager, Corporate Communications Office will support NUS Business School in strengthening its global brand and reputation. The role focuses on media relations, crisis communication, and managing the school’s social media presence to engage prospective students, partners, and stakeholders.

Key responsibilities

• Build and maintain relationships with local and international journalists and media outlets.
• Develop and distribute press releases, advisories, and thought‑leadership content.
• Pitch story ideas, secure coverage, and track media performance.
• Support crisis communication plans, draft holding statements and FAQs, and monitor public sentiment.
• Maintain consistent brand voice across social channels; schedule and publish posts using tools such as Meta Business Suite, LinkedIn, X, TikTok, and other scheduling platforms.
• Film, edit, and produce short videos and reels to keep content fresh.
• Monitor comments, messages and mentions; respond professionally to build community.
• Track KPIs (reach, engagement, follower growth, click‑through rates, leads) and prepare regular performance reports.
• Assist with the annual NUS Business School Commencement Ceremony under guidance.

Required profile

• Tertiary education, preferably a degree in a relevant field such as communications, marketing, journalism or public relations.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a fast‑paced academic environment.

Required skills

• Experience with Meta Business Suite and LinkedIn for content scheduling and analytics.
• Familiarity with TikTok and other emerging social media platforms.
• Video filming and editing proficiency.
• Media monitoring and reporting capabilities.