Customer Service Representative
Lionheart Freight · Singapour
Job description
About the role
We are looking for an enthusiastic Customer Service Representative who loves talking to people and turning satisfied customers into brand advocates. In this role you will be the first point of contact, handling inquiries across multiple channels and ensuring a seamless experience.
Key responsibilities
- Communicate with customers via phone, email and live chat.
- Provide accurate information on product features, pricing and availability.
- Collaborate with internal teams such as sales, logistics and technical support to resolve customer issues.
- Enter and update customer data in various platforms, maintaining high data quality.
Required profile
- 1‑3 years of experience in a customer‑facing role.
- Excellent phone etiquette and strong verbal, written and interpersonal communication skills.
- Proven ability to multitask, organize workload and prioritize tasks effectively.
Required skills
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Published 1 month ago
Expires 3 weeks from now
46 views · 0 interested
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Lionheart Freight
Singapour
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