Design Insights & Validation Research Lead

About the role

HP is hiring a Design Insights & Validation Research Lead in Singapore to lead end-to-end research initiatives, from problem definition and planning through execution, synthesis and insight delivery. The role works across Design, Product, Engineering and Business to turn research findings into decisions on products, experiences and business strategy.

Key responsibilities

• Lead research initiatives from problem definition and planning to execution, synthesis and insight delivery.
• Design and run qualitative and quantitative research, including in-depth interviews, usability testing, surveys, concept validation, journey evaluation and behavioral research.
• Synthesize findings into clear, actionable insights and recommendations for product, experience and business decisions.
• Explore and validate concepts, prototypes and live experiences against clarity, usability, trust, relevance and perceived value.
• Collaborate with cross-functional stakeholders to align research objectives and translate findings into decisions.
• Contribute to research frameworks, tools, templates and best practices, and support the communication and reuse of insights.
• Communicate findings through storytelling, presentations and recommendations.

Required profile

• Bachelor's or Master's degree in Human Factors, Psychology, Social Sciences, HCI, Design Research or a related field.
• Typically 3-6 years of experience in UX research, design research, market research or related fields.
• Curiosity about human behavior, evolving technology, physical and digital interactions and emerging AI experiences.
• Ability to turn ambiguous business and design questions into clear research objectives and studies.
• Strong analytical and synthesis skills, and understanding of human-centered design, usability principles and experience metrics.
• Ability to collaborate with multidisciplinary teams and to deliver evidence-based recommendations.

Required skills

• Qualitative and quantitative research methods, including remote, moderated and unmoderated research.
• Familiarity with research platforms such as UserTesting, Suzy or Qualtrics.
• Familiarity with AI-assisted research workflows.
• Strong written, verbal and visual storytelling.
• Advantageous: exposure to behavioral analytics, experimental design or eye-tracking tools.