Executive – Care & Support (Active Ageing)

About the role

TOUCH Community Services is hiring a full-time Care & Support Executive for an Active Ageing Centre (AAC). The role supports the day-to-day running of the centre, manages inquiries, coordinates befriender volunteers and maintains records, while reaching out to seniors to understand their care needs and make sure they are referred to services in a timely way.

Key responsibilities

• Plan and lead outreach to engage seniors, with a focus on socially isolated ones, using home visits, neighbourhood outreach and partnerships with grassroots groups, and track results
• Give seniors and caregivers information on programmes and resources, conduct needs assessments and refer them to community partners, healthcare providers and social service agencies, with follow-up support
• Recruit, train and manage a pool of befriender volunteers, match them to seniors and monitor the sustainability of the relationships
• Maintain case recording, volunteer management and reporting systems, and monitor service delivery against SOPs and funder requirements
• Lead AAC officers and volunteers, supporting and motivating the team and looking after their well-being

Required profile

• Diploma in any discipline, preferably with 2-3 years of relevant experience in eldercare or healthcare
• Experience working with elderly clients in a community setting, especially in healthcare or social services, is preferred
• A passion for working with seniors and a commitment to active ageing

Required skills

• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Good organisational and time management skills

To apply, download the application form and submit it with an updated resume to the organisation's careers team.