Help Desk Support Officer – Mandai
WSH EXPERTS PTE. LTD. · Singapore
Job description
About the role
We are looking for a Help Desk Support Officer to provide technical assistance across Singapore, handling notebooks, desktops and related software.
Key responsibilities
- Provide technical support for Dell, Lenovo, HP and Apple devices.
- Install, configure and maintain Microsoft Windows and Apple macOS operating systems.
- Set up and support Microsoft 365 applications and services.
- Install, configure and troubleshoot third‑party software.
- Manage and resolve IT Service Management (ITSM) tickets within SLA.
- Create and submit ITSM tickets for support tasks.
Required skills
- Dell, Lenovo, HP, Apple devices
- Microsoft Windows
- Apple macOS
- Microsoft 365
- IT Service Management (ITSM)
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Published 2 weeks ago
Expires 1 week from now
29 views · 0 interested
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WSH EXPERTS PTE. LTD.
Singapore
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