Industry Training Officer

About the role

The Industry Training Officer (ITO) plays a critical role in helping companies and workers navigate Singapore’s economic transformation. Working closely with business leaders, unions and Company Training Committees, the ITO ensures that technology adoption delivers productivity gains, better jobs and fair employment outcomes.

Key responsibilities

• Build and grow relationships with companies across sectors, promoting the CTC model and NTUC’s value proposition.
• Advise organisations on technology‑enabled business and workforce transformation, focusing on AI, automation and data analytics.
• Assess business processes and job roles to identify where AI can improve productivity and job quality.
• Guide job redesign, reskilling and change‑management discussions, championing fair employment practices.
• Run Ops‑Tech Roadmapping workshops with management and unions to prioritize AI initiatives.
• Identify technology‑related skills gaps and recommend appropriate training pathways.
• Foster shared understanding and collaboration between employers and workers.

Required profile

• Proven experience in workforce development, business advisory or corporate training.
• Strong understanding of emerging technologies such as AI, automation and data analytics.
• Ability to engage senior business leaders, HR heads and union representatives.
• Excellent communication and stakeholder‑management skills.
• Commitment to fair employment practices and tripartite collaboration.

Required skills

• Artificial Intelligence
• Automation
• Data Analytics

What we offer

• Opportunity to shape the future of Singapore’s workforce.
• Work within a respected union movement with a strong social mission.
• Collaborative, mission‑driven environment.
• Professional development and training opportunities.