Lead Infrastructure Engineer – Firewall Service Delivery

About the role

As a Lead Infrastructure Engineer within JPMorgan Chase's Infrastructure Platforms, you will drive the design, implementation, and automation of firewall services across a global network. You will work closely with network, security, and infrastructure teams to ensure secure, resilient, and high‑performing services.

Key responsibilities

• Design, implement, and troubleshoot firewall solutions in complex network environments.
• Lead production firewall rule changes, change‑management activities, and stakeholder communications.
• Collaborate with cross‑functional teams to modernise processes and improve service delivery through automation.
• Assess technical dependencies, security implications, and operational risks, providing mitigation guidance.
• Utilise AI‑assisted tools to accelerate infrastructure analysis, documentation, and validation.

Required profile

• Bachelor’s degree in Computer Science, Cybersecurity, IT, Engineering or related field.
• 5+ years of hands‑on experience with enterprise network security and firewall technologies.
• Proven ability to lead technical projects and drive continuous improvement.

Required skills

• Deep knowledge of firewall platforms: Fortinet, Palo Alto, Check Point.
• Experience with firewall management and orchestration tools such as Tufin and Splunk.
• Strong understanding of routing, switching, VLANs, load balancing, and network topology.
• Automation, performance optimisation, and resilience engineering expertise.
• Familiarity with cloud and hybrid environments.