Public Relations Officer

About the role

The Public Relations Officer will serve as the primary point of contact between the project team, residents, and various government agencies. This role ensures smooth communication, timely resolution of issues, and effective dissemination of project updates.

Key responsibilities

• Resolve public‑relation issues arising from the project and manage resident complaints, enquiries, and feedback.
• Liaise with government bodies and stakeholders such as JTC, LTA, HDB, town councils, consultants and contractors.
• Coordinate water testing, conditional surveys and defect remediation within residential units.
• Issue notices and service cards to residents regarding work schedules, power interruptions, and road or car‑park closures.
• Participate in weekly and monthly progress meetings and site walk‑abouts.
• Prepare and submit weekly updates and monthly PR reports.
• Support the client in running PR programmes, especially during festive periods.

Required profile

• Diploma in Mass Communication, Civil Engineering, Environmental Engineering or an equivalent qualification.
• 3–5 years of experience handling public‑facing projects in the construction sector.
• Mature personality with a solid understanding of construction activities.

Required skills

• Strong liaison and stakeholder management abilities.
• Proficiency in preparing notices, service cards and regular project reports.