ServiceNow Developer – CSM, AngularJS & App Engine

About the role

We are expanding our ServiceNow delivery team in Singapore and need a senior developer with deep expertise in Customer Service Management (CSM) and App Engine. You will own development activities across large‑scale enterprise implementations and work closely with architects and functional consultants.

Key responsibilities

• Design, develop, and enhance ServiceNow solutions with a focus on CSM and App Engine.
• Configure and customise workflows, business rules, catalog items, automation logic, and applications.
• Implement and support REST/SOAP integrations and IntegrationHub connections.
• Collaborate with architects and functional consultants on technical design and implementation planning.
• Identify performance bottlenecks and drive platform optimisation.
• Provide technical guidance and mentorship to junior team members.

Required profile

• 5–8+ years of hands‑on ServiceNow development experience.
• Strong expertise in ServiceNow CSM and App Engine; exposure to FSM or other modules is a plus.
• Proven experience delivering full‑lifecycle ServiceNow projects in enterprise or consulting environments.
• Excellent communication skills and ability to work with cross‑functional stakeholders.

Required skills

• ServiceNow CSM
• ServiceNow App Engine
• AngularJS
• JavaScript, Glide scripting, Business Rules, Script Includes
• Flow Designer & App Engine Studio
• REST/SOAP integrations and IntegrationHub

What we offer

• Opportunity to work on enterprise‑scale ServiceNow implementations.
• Deep exposure to CSM and App Engine transformation programmes.
• Technical collaboration with experienced architects and consultants.
• Long‑term project visibility and clear technical progression paths.
• Chance to contribute to high‑impact digital transformation initiatives.