UX Content Design Intern

About the role

Rakuten Viki, a global entertainment streaming platform specialising in Asian content, is looking for a passionate Intern, UX (Content Design) to join its team in Singapore. The intern helps shape how users experience the platform through words, visuals and scalable design processes, sitting at the intersection of UX writing, localisation and DesignOps. Mentorship comes from a dedicated mentor and senior designers during weekly design sharing sessions.

Key responsibilities

• Work with UX team members and Product Managers so design solutions meet user needs and business requirements
• Help design visual prototypes from concept to interactive mock-ups on Figma
• Write, review and iterate product microcopy such as buttons, empty states, error messages, tooltips, onboarding flows and in-app notifications
• Maintain voice and tone consistency with Viki's brand pillars
• Support localisation across multiple languages using copy-related tools, software and vendors
• Integrate copy into Figma flows so it is handoff-ready for engineering
• Own the governance and maintenance of Viki's copy in the design system
• Take part in UX discovery, design critiques and give and receive structured feedback
• Communicate design and copy rationale to stakeholders and collaborate with engineers

Required profile

• Good understanding of the UX design process and ability to think at a high level about complex products
• Ability to explain the rationale behind new features and changes
• A portfolio showing strong written communication (UX writing samples, content work or writing-heavy case studies); Behance or Dribbble portfolios are not accepted
• Attention to detail and comfort in an iterative, feedback-driven environment
• Willingness to commit to a 6-month full-time internship with an immediate start

Required skills

• Proficiency in Figma (or willingness to learn quickly)
• Understanding of web and app design