Field Engineer - Semiconductor Fluid Systems

About the role

The Field Engineer is the technical expert supporting front-end semiconductor OEMs and fabrication customers. This customer-facing role investigates complex fluid system, gas delivery, equipment and process challenges and recommends solutions that improve tool performance, uptime, yield, reliability and safety. The successful candidate combines hands-on semiconductor manufacturing experience with sound engineering judgement and clear communication.

Key responsibilities

• Provide on-site technical support to semiconductor OEM and fabrication customers for fluid systems, gas delivery systems and related process applications.
• Investigate, troubleshoot and resolve complex tool, system, process and fluid delivery issues affecting uptime, yield, reliability or operational performance.
• Conduct root cause analysis and recommend corrective and preventive actions.
• Support equipment and system installation, startup, qualification, troubleshooting and performance optimisation at customer sites.
• Assess customer fluid systems and recommend improvements, including best practices for high-purity applications.
• Lead technical discussions with customer engineering and operations teams and partner with Sales on account engagement and solution selling.
• Conduct site assessments and technical evaluations, and help develop solution proposals with Sales, Engineering Services and Commercial Proposal teams.
• Support technical clarification meetings, customer presentations and workshops, and share customer insights with product development and account planning.
• Deliver technical, product and application training to customers and internal associates.
• Support the commercialisation of products, solutions and engineering services, and provide support to regional customers and distributors when required.

Required profile

• Bachelor's degree in Mechanical, Chemical, Electrical, Materials or Instrumentation Engineering, or a related discipline.
• At least five years of experience in front-end semiconductor OEMs, fabrication, application engineering, process engineering, tool engineering, field engineering or technical customer support.
• Hands-on experience supporting semiconductor manufacturing equipment, including installation, startup, qualification, troubleshooting or performance optimisation.
• Direct experience in semiconductor fabrication facilities and production environments is strongly preferred.

Required skills

• Understanding of semiconductor processes such as deposition, etching, photolithography or implantation.
• Experience with high-purity fluid systems and gas delivery systems.
• Knowledge of tool architecture, subsystem interactions and fab or sub-fab operations.
• Root cause analysis and troubleshooting skills, with sound engineering decisions under pressure.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams); willingness to learn CRM, business and engineering systems.