IT Manager – Hotel Pre-Opening

About the role

Avani Singapore is opening a new lifestyle hotel and needs an experienced IT Manager to build and run the technology landscape from day one, ensuring all systems are secure, operational and ready for guests and staff.

Key responsibilities

• Lead the IT pre‑opening workstream, overseeing technology infrastructure setup, system implementation, network deployment, testing, user readiness and launch planning.
• Coordinate installation, configuration, integration and handover of all hotel technology systems, including Opera PMS, POS, telephony, TV, Wi‑Fi, back‑office systems and interfaces.
• Work closely with Corporate IT, vendors and project teams to ensure all systems are fully operational for opening.
• Oversee administration, maintenance and optimisation of Opera PMS and other core hotel systems.
• Support smart hotel technologies and digital solutions that enhance operational efficiency and guest experience.
• Manage system upgrades, software enhancements and issue resolution with vendors and corporate IT.
• Ensure technology security, data protection and compliance with company standards.
• Provide technical support and training to hotel team members across all departments.
• Manage relationships with technology vendors, service providers and external partners.

Required profile

• Bachelor’s degree in Information Technology, Computer Science or related field.
• Minimum 5 years experience in hotel IT operations, including leadership or management responsibilities.
• Strong knowledge of Opera PMS, hospitality systems, networks, hardware, software, databases and system integrations.
• Experience managing technology projects, system implementations and vendor relationships.
• Pre‑opening hotel experience is strongly preferred.
• Strong project management, problem‑solving and stakeholder management skills.
• Knowledge of Singapore data protection, cybersecurity and technology compliance requirements is advantageous.
• Fluent in English.

Required skills

• Opera PMS
• POS systems
• Telephony systems
• TV and Wi‑Fi network solutions
• Back‑office system integration
• Smart hotel technologies
• Network deployment and infrastructure setup
• System upgrades and software enhancements
• Cybersecurity and data protection

What we offer

• Be part of a landmark hotel opening in Singapore.
• Join a globally recognised hospitality group.
• Work in a collaborative, people‑focused culture.
• Play a key role in shaping the hotel’s technology landscape from day one.
• Enjoy regional and international career development opportunities.