Retail Intern – Luxury Store Operations

About the role

We are seeking a dynamic, energised retail intern with a passion for luxury to support our store operations. This 6‑month internship offers hands‑on experience in sales support, customer service and visual merchandising within Carousell’s Certified luxury programme.

Key responsibilities

• Greet customers, answer queries, provide product recommendations and assist with sales transactions.
• Help stock shelves, replenish inventory, organise displays and maintain a clean, presentable store environment.
• Inform customers about promotions, sign them up for newsletters and support closing sales.
• Assist with inventory counts, track stock levels and help receive new deliveries.
• Support administrative tasks, prepare basic reports and maintain records.
• Assist with visual merchandising, setting up displays and planning store layouts.
• Contribute to special projects such as in‑store activation events, live‑streaming sessions and online store tasks.

Required profile

• Willingness to work weekends and selected public holidays on a roster basis.
• Excellent communication and interpersonal skills.
• Customer‑service oriented with a strong focus on positive experiences.
• Proactive, self‑motivated and able to take initiative.
• Organised and capable of managing multiple tasks in a retail environment.
• Proficiency in Google Sheets, Google Docs and Google Slides.

Required skills

• Google Sheets
• Google Docs
• Google Slides