Senior Specialist, Product Management – Operational Intelligence Commercialisation

About the role

Mastercard is seeking a Senior Specialist in Product Management to drive the commercialisation and sales expansion of Operational Intelligence products across a global region. The role focuses on product adoption, customer engagement, and the development of go‑to‑market strategies.

Key responsibilities

• Collaborate with ACS teams to support product commercialisation efforts and drive customer engagement.
• Identify short‑term and long‑term whitespace opportunities and new use cases based on customer feedback and market trends.
• Support internal and external partnership initiatives to accelerate go‑to‑market efforts.
• Contribute to pricing strategy discussions and help quantify product value for customers.
• Monitor product adoption and usage metrics, and support initiatives to improve customer engagement.
• Develop KPIs and tools to track commercialization success.
• Create region‑specific commercial constructs and go‑to‑market strategies.
• Develop customer value narratives and case studies to support sales conversations.
• Partner with regional teams to create and deliver sales training materials.
• Build strong working relationships across cross‑functional teams to support commercialization goals.

Required profile

• 2+ years of consulting experience focused on go‑to‑market, pricing, and commercialisation of technology or data‑driven solutions; payments or financial services experience preferred.
• Strong customer orientation and commercial acumen.
• Exposure to API and AI‑based product commercialisation is a plus.
• Ability to support strategic product initiatives and contribute to business transformation.
• Analytical mindset with a focus on solving customer problems and supporting sales efforts.
• Understanding of competitive landscape and industry trends.
• Experience working in cross‑functional teams and managing multiple priorities.
• Bachelor’s degree in business or related field; MBA or equivalent experience is a plus.
• Prior experience in strategy consulting or product commercialisation is beneficial.
• Strong communication and collaboration skills for internal and external stakeholder engagement.

Required skills

• API
• AI