Shipping/Admin Clerk

About the role

The Shipping & Administration Clerk supports daily logistics and office operations by handling shipment coordination, preparing shipping documents, and providing general administrative assistance. This role ensures that shipments are processed accurately and that office records are well‑maintained.

Key responsibilities

• Prepare shipping documentation such as packing lists, invoices, delivery orders, and export/import paperwork.
• Coordinate with freight forwarders, couriers, transporters, and customs agents for local and international shipments.
• Arrange shipments, track status, and communicate updates to customers and internal teams.
• Resolve shipment discrepancies and delivery issues promptly.
• Maintain organized shipping records and filing systems.
• Perform data entry, manage filing, scanning, and document management.
• Prepare reports and summaries as required.
• Handle office correspondence, emails, and telephone inquiries.
• Support purchasing and sales departments with administrative tasks.
• Coordinate office supplies and general administrative activities.

Required profile

Required skills