Account Manager 5 - Semiconductor Equipment

About the role

Micron Singapore is looking for an Account Manager 5 within its Global Customer Operations Group. The role manages Micron Singapore sales activities, develops and executes market strategies and account penetration plans to gain and defend market share and increase gross margin and profitability for Micron GAT. The incumbent meets revenue commitments, builds customer trust and manages executive internal and external meetings.

Key responsibilities

• Develop long-term strategies and short-term tactics for major and critical penetration businesses and projects.
• Meet or exceed expected region sales revenue, market share, profitability and expectations (system and CSBG Upg only business).
• Forecast and meet quarterly commitments and annual operating plan objectives.
• Maintain 100% of installed base market share and grow in other applications of established products; obtain orders for new products and meet margin expectations.
• Build an effective support team (BDSO, Finance, PG etc.) and manage the site operation, including strategic sales plans, customer trust, team building and financial targets.
• Establish and build customer relations and business partnering.
• Serve as the primary Lam sales person for Etch / Clean / Deposition / Metryx products and other Lam-related enquiries, handling the paperwork to respond to customers.
• Act as the single point of contact for procurement on sales-related activities and escalations.

Required profile

• Engineering degree or equivalent.
• 10 years of relevant experience in the semiconductor industry.
• Technical knowledge of Lam's competitive advantage, including etch, clean, deposition and plating technologies.
• Familiarity with Lam's internal management systems (CRM) and financial/P&L model is an advantage.
• Good oral and written English; able to summarise key ideas into high-level reports for executives.
• Able to work independently and make decisions within the assigned area of responsibility.

Required skills

• Account management and strategic customer relationship building.
• People management and strong interpersonal and communication skills.
• Analytical and problem-solving skills.
• Experience dealing with difficult work partners.

What we offer

• Hybrid work options: On-site Flex (3+ days per week on site) and Virtual Flex (1-2 days per week on site).
• Lam Research is an equal opportunity employer.