Account Manager – Asia (Hybrid, Singapore)

About the role

PureSpectrum is seeking an Account Manager for the Asia region to join its client team in Singapore. This hybrid position combines strategic client relationship management with the delivery of market‑research solutions, supporting the company’s rapid growth across the region.

Key responsibilities

• Manage and nurture client accounts, acting as the primary point of contact for inquiries and needs.
• Understand clients’ market‑research objectives and challenges, proposing tailored solutions.
• Identify upselling and cross‑selling opportunities to drive revenue growth.
• Coordinate with internal teams to ensure timely delivery of projects and services.
• Monitor client performance and satisfaction, striving to exceed expectations.
• Resolve client issues and concerns professionally and efficiently.

Required profile

• Bachelor’s degree in Business, Marketing, or a related field (relevant experience may substitute).
• Proven experience in account management or client‑facing roles with a track record of building successful relationships.
• Strong understanding of the market‑research and insights industry.
• Excellent communication and interpersonal skills.
• Detail‑oriented, highly organized, and able to manage multiple accounts simultaneously.
• Right to live and work in Singapore without sponsorship.

Required skills

• Proficiency with CRM software and related tools.

What we offer

• A culture rooted in innovation, collaboration, and employee experience (PSX).
• Opportunities to work with cutting‑edge research technology and a global client base.
• Hybrid work arrangement with a minimum of three days per week in the Singapore office.
• Recognition as a top workplace by Newsweek, Inc., and Great Place to Work.