Account Manager – EICN Singapore

About the role

The Economist Intelligence Corporate Network (EICN) is looking for an Account Manager to join its Singapore team. The AM manages and strengthens relationships with EICN members in Singapore and Kuala Lumpur, mainly multinational companies, but also local companies, embassies and government bodies. Working with the Network Director, the AM builds C-suite relationships and understands each client's business, and may upsell data, consultancy, research or marketing services.

Success is measured by membership renewal rates, average revenue per member and overall revenue from existing accounts, achieved mainly through account management and sales, with some marketing activity.

Key responsibilities

• Develop and implement a sales plan to maximise revenue from existing clients
• Manage the renewal process of existing EICN clients
• Upsell existing clients with new products and services
• Expand relationships into new geographies and mine the membership base for referrals
• Meet or exceed sales targets for non-membership revenue such as sponsorship or consultancy
• Monitor service quality and promote service usage
• Ensure satisfaction and deep relationships with existing clients
• Collaborate with other business development managers across the group

Required profile

• Bachelor degree in economics or business (preferred but not required)
• Progressive B2B sales experience with higher targets, or clear evidence of ability to achieve them
• Proven track record managing MNC accounts at the highest level
• Experience selling sponsorship with demonstrated results
• Strong interest in and knowledge of South-East Asia and current business and economic issues
• Strong written and spoken English; other regional languages are a plus

Required skills

• Excellent communication, presentation and rapport with clients of varying seniority
• Independence, resourcefulness and ability to meet deadlines under pressure
• Awareness of economic and political issues affecting business investment in the region

What we offer

• Pension or 401(k) plan and private health insurance
• 24/7 counselling and wellbeing resources through an Employee Assistance Program
• Work From Anywhere option of up to 25 days per year, plus annual and parental leave and volunteer/moving-home days off
• Free access to all The Economist content, including an online subscription, apps and podcasts