Account Manager - IP Routing, DWDM & Fixed Networks

About the role

This Account Manager role suits a motivated professional familiar with IP routing, IP/MPLS, DWDM optical, fixed access (FTTx, PON) and emerging AI-driven network technologies. You will work closely with key Telstra stakeholders on a hybrid remote/in-person basis, supported by the presales and network infrastructure business groups and ecosystem partners, to expand the company's footprint and accelerate customers' network development and modernisation.

Key responsibilities

• Own the account strategy, including long-term business planning, sales execution and revenue growth.
• Manage complex sales cycles involving customers' internal decision-makers such as technical, infrastructure operations, network division and network consulting teams.
• Drive growth across IP, DWDM, fixed networks, broadband and AI-ready network solutions.
• Build trusted relationships with key customer stakeholders and understand their investment priorities, pain points and RFP/RFI needs.
• Provide market intelligence, competitive insights and customer feedback to shape product strategy and go-to-market plans.
• Lead cross-functional teams (product line, solution architects, pricing, tender, delivery, supply chain) to qualify and close complex opportunities.
• Present the Nokia portfolio with clear differentiation and quantifiable outcomes, and collaborate with ecosystem partners.
• Use corporate CRM and sales processes for accurate forecasting, pipeline hygiene and account governance.

Required profile

• 5-12 years of proven sales or account management experience, ideally in telecom equipment, network solutions or IT infrastructure.
• Direct experience selling to telco customers, or substantial hands-on experience in procurement, RFP, BMT, PoC or service deployment.
• Track record managing Tier-1/2 operator accounts with complex deal cycles and multi-stakeholder alignment.
• Consultative selling skills and awareness of competing solutions from Ericsson, Huawei, Ciena, Cisco, Juniper and others.

Required skills

• Business acumen and ability to translate technology into business outcomes.
• Executive-level presentation and negotiation skills.
• Ability to lead cross-functional teams and influence without authority.