Account Manager - Wider Asia

About the role

Aurora, an industry leader in energy market forecasts, analysis, insights and consultancy, is looking for an Account Manager to sell its products and services that support a transition to a more sustainable world. You will join the APAC commercial team in a multi-national, dynamic and collaborative environment, working on sales and account management of subscription services and playing a key role in client interactions and business development.

Key responsibilities

• Own and manage a portfolio of around 50 clients across APAC and other global markets as the primary relationship holder and day-to-day contact.
• Drive revenue retention and growth through renewal planning, price escalation management and cross-sell and upsell opportunities across data, analytics and software products.
• Run regular client engagement such as check-in calls, product demos, business reviews and on-site visits.
• Understand each client's business, investment mandate and decision-making structure, and monitor account health indicators and escalate risks.
• Lead commercial negotiations and contracting for renewals and expansions within Aurora's pricing and approval frameworks.
• Maintain accurate account records, pipeline and renewal forecasts in Salesforce CRM.
• Collaborate with research, product and customer success teams so clients get maximum value from their subscriptions.
• Represent Aurora at client meetings, industry events and conferences across APAC, including periodic travel.

Required profile

• At least 3 years' experience in account management, client success or a similar client-facing commercial role, ideally in a data, analytics, research or SaaS business.
• Proven ability to manage and grow a client portfolio with strong retention and revenue expansion.
• Consultative approach, excellent relationship management and communication skills, comfortable engaging senior stakeholders such as investors, developers and financial institutions.
• Self-directed, organised and motivated by commercial targets; interested in the energy transition and power markets.

Required skills

• Salesforce or another CRM platform (desirable)
• Desirable: experience selling subscription-based data, research or software products; familiarity with energy markets in APAC; experience with financial services clients; Mandarin or Japanese at business level.

What we offer

• An informal, collaborative and international work culture.
• Private medical insurance.
• Access to the Aurora Academy training programme.
• Employee Assistance Programme with 24/7/365 support.