Admin Coordinator

About the role

The Admin Coordinator will support the IT department by handling service tickets, managing asset inventories, and coordinating end‑user support activities. This entry‑level position offers exposure to both administrative and technical processes within a fast‑growing tech company.

Key responsibilities

• Respond promptly and courteously to all incoming inquiries.
• Manage, monitor, and update service tickets in the Ticketing System.
• Schedule engineers for end‑user support and project assignments.
• Ensure service request forms are signed and provide copies to users as required.
• Maintain system hostname records and coordinate enablement activities.
• Update MacBook hostname deletions to keep inventory accurate.
• Arrange collection and processing of decommissioned IT assets.
• Prepare and distribute operational and management reports.
• Issue quotations for products and services based on user requirements.
• Source and procure computer hardware, accessories, and replacement parts from approved vendors.
• Manage receiving, issuance, return, and inventory tracking of computers and IT accessories.
• Maintain accurate documentation related to IT asset management and support activities.
• Undertake ad‑hoc tasks, special projects, and additional responsibilities as assigned.

Required profile

• Fresh or entry‑level candidate.
• Strong attention to detail and ability to follow documented processes.
• Professional communication skills for interacting with users and engineers.

Required skills

• Ticketing System usage
• IT asset management
• Hardware procurement
• Inventory tracking
• Report generation

What we offer

• Competitive monthly salary of SGD 2,200‑2,600
• Full‑time, onsite position in Singapore
• Opportunity to gain hands‑on experience in IT support and administration