Admin Executive - Early Intervention Centre

About the role

SPD@Bedok is looking for an Admin Executive to support the Assistant/Centre Manager and other key staff in overseeing the administration of an early intervention programme. The role covers database management, financial management and procurement processes, reporting, stakeholder liaison and general administrative support.

Key responsibilities

• Manage the general administration of the programme, including database management, financial management and procurement processes.
• Ensure timely and accurate reporting of yearly reports and muster records to internal and external stakeholders.
• Respond to stakeholder queries about administrative processes by email, phone or meeting, and prepare or assist with scheduled and ad-hoc reports.
• Assist in implementing operational policies and procedures and help revise administrative standard operating procedures when needed.
• Follow the organisation's Data Protection Policy.
• Handle administrative, data entry and operations support, request and maintain office supplies, and coordinate maintenance issues with assigned technicians or companies.
• Liaise with team members on administrative support, coordinate training programmes and attend staff meetings and other meetings as required.
• Engage with caregivers face-to-face, by phone and by email, update their information in databases, and act as the direct administrative contact with external institutions such as ECDA, NCSS, VWOS and SG Enable.
• Take part in quality improvement projects and workgroups, and support new staff (volunteers, interns) with policies and procedures.
• Attend relevant training, network with community organisations and take on other tasks assigned by the Centre Manager, Assistant Director or Director, Children Services.

Required profile

• Minimum diploma in business administration, management or a related field.
• Diligent and organised, able to multi-task, pay attention to detail and meet deadlines.
• Sensitivity to confidential matters may be required.

Required skills

• Proficiency in industry-relevant office software and communication tools.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving skills.