Administrative Support Officer – School Reception

About the role

We are looking for an Administrative Support Officer to join Hong Wen School in Boon Keng. The role is based at the school reception and involves providing front‑desk service, handling enquiries and supporting teaching staff with clerical tasks.

Key responsibilities

• Serve as the first point of contact at the reception desk for parents, students and visitors, providing information and directing them to the appropriate department.
• Answer phone calls, emails and walk‑in enquiries regarding school operations, admissions and events in a professional manner.
• Receive, log and forward feedback, complaints and requests to the relevant department.
• Assist in preparing and distributing school correspondence, newsletters and publications.
• Provide clerical support to teachers, including distributing resources and preparing teaching materials.
• Enter and maintain data in the school’s administrative systems accurately.
• Attend to students at the sickbay and render basic care when needed.

Required profile

• Prior experience working in a school environment, preferably in an administrative capacity.
• Relevant experience in general administration and care of young children.
• Ability to deliver good customer service to a diverse range of stakeholders.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.