AI Data Operation Specialist – TikTok LIVE (Chinese Speaking)

About the role

We are looking for an AI Data Operation Specialist to support TikTok LIVE’s content moderation ecosystem. The role combines human labeling workflows with machine‑learning models, including large language models, to ensure high‑quality live video content for a global audience. Fluency in Chinese is required to handle language‑specific moderation tasks.

Key responsibilities

• Oversee content benchmarking and quality across BPO teams, including onboarding, training, policy clarification, calibration and arbitration.
• Label and analyze content queues, identify trends, and deliver actionable insights to project teams.
• Prepare, clean, and structure large labeled datasets for model training; conduct iterative training, reinforcement learning and fine‑tuning to improve decision‑making accuracy.
• Collaborate with algorithm teams to highlight gaps in LLM decisions and provide examples for model improvement.
• Analyze moderation data across multiple queues to uncover process or market trends and support impact analysis.
• Maintain all quality artifacts for moderation and devise creative solutions, leveraging tools and technology to boost individual and team output.

Required profile

• Bachelor’s degree in Business, Data Science, Computer Science, Information Technology, Communications or a related field.
• Minimum 3 years of experience in AI data operations, content quality management or product operations within a tech or digital‑content environment.
• Strong analytical thinking, high ownership, and ability to work cross‑functionally.
• Excellent attention to detail and proactive mindset for process improvement.

Required skills

• Machine Learning
• Data analysis
• Large Language Models (LLMs)