Air Logistics Gateway Operations Specialist

About the role

Kuehne+Nagel is looking for an Air Logistics Gateway Operations Specialist within its Freight Forwarding team. The specialist executes the operations of a local gateway, using procured fixed capacity, optimizing cargo flows and improving the commercial results of gateway activities. The role is also accountable for meeting agreed Service Level Agreements (SLAs), fulfilling customer demands, procuring spot capacity when needed and supporting growth.

Key responsibilities

• Take part in the KN Global Gateway network, follow Gateway standards, share best practices, contribute to process improvements and assess internal ways of working.
• Manage the use of procured capacity in line with customer SLAs and carrier management guidelines, and procure spot capacity where needed.
• Ensure operations comply with carrier requirements, security and safety regulations.
• Drive efficiency through automation, standardization and GS utilization.
• Coordinate, plan and execute outbound and inbound freight arrangements, including alignment with the local O-community for ground transportation.
• Work with the global X-Community to find solutions that leverage the KN network and improve it.
• Collaborate with the O-team on processes and cargo flow, using digital solutions, team education and ongoing reviews.
• Support the CCL, OCC and development teams on incumbent business, implementations and RFQs.

Required profile

• Good leadership skills and strong negotiation skills.
• Resilience under stress and strong decision-making with high accountability.
• Ability to recognize industry and market trends and turn them into profitable opportunities.
• In-depth knowledge of air freight and airport processes.

Required skills

• Sourcing and procurement techniques.
• Analytical, financial and problem-solving skills.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).

What we offer

• Global exposure with a presence in 100+ countries.
• A people-centric culture and learning and development with training and career pathways.
• Rewards and recognition for performance and potential.