Airside Manager

About the role

The Airside Manager leads the 24/7 Operations Control Centre (OCC) and Load Control functions, ensuring safe, compliant, on‑time and cost‑effective airport operations. This senior position drives operational oversight, disruption recovery, and continuous improvement across all airside activities.

Key responsibilities

• Lead day‑to‑day OCC operations, enforce shift handover standards, control logs and incident documentation.
• Define authority matrix for shift leads, manage escalation thresholds and direct recovery actions during disruptions.
• Oversee load control governance, ensuring accurate loadsheets, load instructions and handling exceptions.
• Maintain compliance with aviation regulations, company manuals and customer requirements; lead investigations of operational deviations.
• Participate in risk management committees, maintain operational risk registers and ensure audit readiness.
• Develop and maintain business continuity and contingency plans for OCC and load control.
• Coach team leaders, ensure staffing levels, competency coverage and succession planning.

Required profile

• Proven leadership experience in airport or aviation operations, preferably within an OCC or load control environment.
• Strong knowledge of aviation safety regulations, weight‑and‑balance principles and operational risk management.
• Ability to manage high‑pressure situations, coordinate multi‑stakeholder recovery actions and conduct post‑event reviews.
• Excellent communication skills for daily operational updates and stakeholder briefings.

Required skills

What we offer

• Opportunity to lead a critical airside function in a dynamic airport environment.
• Exposure to continuous improvement initiatives and cross‑functional collaboration.