Area / Building Manager - Facilities Management

About the role

The Area / Building Manager is responsible for the overall management and performance of Facilities Management (FM) services within an assigned zone or building(s). The role ensures efficient day-to-day operations, maintenance, statutory compliance, contractor performance and client satisfaction while overseeing the delivery of integrated facilities management services.

Key responsibilities

• Oversee the performance and delivery of FM services for the assigned zone or buildings, ensuring compliance with contractual and service level requirements.
• Lead day-to-day operations so that building systems, maintenance activities and support services are delivered efficiently.
• Supervise contractors, service providers and on-site teams to ensure quality, safety and operational excellence.
• Act as primary liaison with clients, tenants, authorities and internal stakeholders, addressing operational issues and maintaining strong customer relationships.
• Monitor operational budgets, maintenance expenditure and contractor performance, applying cost control measures.
• Ensure compliance with Workplace Safety & Health (WSH), statutory regulations, fire safety requirements and company policies through regular inspections and audits.
• Prepare operational reports, performance reviews, maintenance records and recommendations for continuous improvement and asset enhancement.

Required profile

• Approved tertiary qualification or equivalent with at least five years of post-graduate experience in Projects & Facilities Management, Estate Management, Engineering or a related discipline.
• Proven experience managing commercial, institutional, healthcare, industrial or mixed-use facilities.
• Strong knowledge of facilities management operations, building systems, statutory compliance and contractor management.
• Excellent leadership, stakeholder management, communication and problem-solving skills.
• Fire Safety Manager (FSM) or other FM/WSH certifications are an added advantage.

Required skills

• Proficiency in Microsoft Office.
• Experience with Facilities Management systems (CAFM/CMMS) is an advantage.