Assistant Manager, RMC Terminal Operations

About the role

Jurong Port's RMC Terminal Operations Assistant Manager oversees end-to-end management of terminal operations and wharf activities, including data and systems management, process transformation and automation projects and invoicing. The role works closely with the RMC Terminal Manager and bulk cargo stakeholders, internally and externally, and contributes to building the port's core operational competencies.

Key responsibilities

• Terminal management and transformation: oversee inter-plot cargo movements via the AMR system and RMC cargo movements via the GMR system with the commercial team, ensuring accurate tonnages and delivery orders; manage the sludge management facility, pollution control measures and accident and incident management with the WSH team
• RMC operating systems: oversee the RMC Online and main gate (GMR) systems with the digital technology and commercial teams, run customer training and UAT, trial gate access with drivers and track unregistered trucks
• Wharf operations: plan vessel discharge sequences and berth allocation, monitor vessel and barge discharge productivity, oversee crane operators and stevedores, monitor E-crane diesel consumption and perform safety checks
• Safety: conduct annual safety outreach to tenants and the sludge operator, oversee safety checks with the duty officer, set up a fault reporting framework and develop and enforce SOPs and ground checks
• Administration: raise purchase orders for trucking stevedores and the sludge facility, generate reports on AMR and GMR gate movements, take part in process-flow and SOP projects and coordinate work orders and service requests

Required profile

• Minimum polytechnic diploma or degree (engineering, logistics or related fields)
• At least 2 years in a supervisory role with operations experience in engineering, logistics, shipping or maritime industries
• Previous port operations experience is favourably considered if the education does not meet the minimum criteria

Required skills

• Able to work under pressure and meet deadlines in stressful environments
• Good communication, interpersonal and coordination skills
• Proactive problem-solving, critical thinking and analytical mindset
• Customer-oriented, resilient and adaptable, with a transformation and process-improvement mindset