Assistant Vice President, Internal Communications & Employee Engagement

About the role

This role manages the end-to-end internal communications portfolio for a Division across multiple clusters, driving strategic communications and employee engagement initiatives that strengthen awareness, alignment and engagement with divisional priorities. It sits within a bank described as Singapore's longest established, on a journey of transformation.

Key responsibilities

• Develop and execute internal communication strategies, leadership messages, staff announcements, feature articles and engagement content supporting key business priorities.
• Partner with senior leaders and stakeholders to turn business objectives and organisational developments into clear, impactful, audience-centric communications.
• Provide communications advisory support to leadership and ensure consistent messaging across channels.
• Lead employee feedback platforms and engagement channels, including collection, tracking, analysis and publication of feedback and responses.
• Coordinate timely follow-up and resolution of employee feedback while promoting transparency and accountability.
• Monitor employee sentiment, engagement metrics and feedback trends, and give insights and recommendations to shape engagement strategies.
• Plan and run employee engagement campaigns, events and initiatives that strengthen culture.
• Support change, transformation programmes and key business initiatives through targeted communication.
• Manage communication calendars, editorial schedules, dashboards and project timelines.

Required profile

• Degree in Communications, Business, Marketing or a related discipline.
• Proven experience in internal communications, employee engagement, employee feedback programmes, stakeholder management or corporate communications.
• Strong writing, editing and storytelling skills, able to influence and engage diverse audiences.
• Ability to work independently, manage multiple priorities and build partnerships with senior stakeholders.

Required skills

• Experience managing digital communication platforms such as SharePoint and engagement channels such as Viva Engage.
• Ability to analyse employee feedback and engagement data, identify trends and provide actionable insights.

What we offer

• Competitive base salary.
• A suite of flexible benefits tailored to different lifestyles.
• Community initiatives.
• Learning and professional development opportunities.