Associate, Digital Workplace Engineer

About the role

Revantage is a global corporate services provider supporting Blackstone portfolio companies, and its Asia Pacific region (offices in Singapore and Sydney) is hiring a Digital Workplace Engineer. The engineer keeps colleagues productive with reliable, secure technology by running end-user services day to day and building, configuring and improving Microsoft 365, Zoom and other workplace platforms. The person is the main technical contact in Singapore, working with global engineering teams, vendors and business stakeholders.

Key responsibilities

• Deliver end-user IT services (devices, collaboration tools, identity and access, meeting rooms) to agreed SLAs, handle incidents and service requests through the ITSM process, and support senior leaders and executive assistants.
• Manage onboarding, offboarding and moves, and the full device lifecycle (provisioning, imaging, refresh and disposal).
• Administer Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Entra ID, Intune, Microsoft Purview and Defender alerts.
• Support the Microsoft 365 Copilot rollout, automate routine admin work with PowerShell and the Power Platform, and plan change management.
• Administer Zoom Workplace, Zoom Rooms, Veeam Backup for Microsoft 365, Box, Exclaimer and uniFLOW.
• Contribute to regional and global digital workplace projects, run user training, and support licence optimisation and compliance requests.

Required profile

• 4 to 7 years in end-user computing, digital workplace or IT operations, ideally in a corporate or financial services setting.
• At least 3 years of hands-on Microsoft 365 administration and engineering in an enterprise tenant.
• At least 2 years supporting Zoom and Zoom Rooms in a multi-site environment.
• Track record supporting VIP and executive users, and experience with outsourced service desks, MSPs, AV integrators and global teams.
• Preferred certifications: MS-102, MD-102, MS-700, Zoom Workplace or Rooms admin training, VMCE, ITIL 4 Foundation.

Required skills

• Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID and Intune.
• Hands-on Zoom and Zoom Rooms administration, including SSO/SCIM and basic meeting room AV.
• Working knowledge of Veeam Backup for Microsoft 365, Box, Exclaimer and uniFLOW.
• Familiarity with Microsoft Purview and the Microsoft Defender suite.
• PowerShell scripting; exposure to Microsoft Graph, the Zoom API and the Power Platform is a plus.
• ITSM tools (e.g. ServiceNow) and ITIL processes.