Associate Director - Regional Ops Governance and Analytics

About the role

Eastspring, a global asset manager with Asia at its core, is hiring an Associate Director for Regional Operations Governance and Analytics. The role covers vendor governance and oversight, regional operational analytics and reporting, and strengthening risk and control discipline, while supporting the Regional Head of Operations.

Key responsibilities

• Vendor governance: ensure vendor arrangements are commercially sound and contractually robust, partner with procurement and country teams on selection, negotiations, renewals and service scope, define SLAs and governance routines, run service reviews and due diligence, and act as regional escalation point for material vendor matters.
• Operational analytics: build regional MIS, dashboards, scorecards, KPIs and KRIs; analyse volumes, capacity, productivity, timeliness, quality, costs and risk indicators; support business cases, operating model reviews, process simplification, automation and post-implementation reviews.
• Risk and control: strengthen regional risk and control discipline across incidents, audits, compliance attestations and remediation; support SOX, ISAE3402 and audit readiness; work with Risk on risk analytics and with country teams on ownership of risks and issues.
• Management support: prepare governance forums, risk reviews, vendor forums and steering discussions, executive updates, decision papers and performance packs, coordinate agendas and minutes, and oversee vendor billing and invoice management.

Required profile

• Bachelor's degree in Business, Finance, Accounting, Economics, Data Analytics, Information Systems or a related discipline.
• 10-15 years of relevant experience in investment operations, asset management operations, operational governance, operational risk, vendor oversight or operational analytics, ideally in a regional or cross-market environment.
• Proven experience developing management information, dashboards, scorecards, KPIs and KRIs, and strong stakeholder management with country operations, senior management, control and technology teams.
• Experience supporting regional governance routines, management forums, risk reviews and executive reporting.
• Prior exposure to transformation, operating model change, outsourcing, process improvement or automation is highly valuable.

Required skills

• Proficiency in reporting and analytics tools such as Excel, Power BI, Tableau, SQL or Alteryx; dashboard design and data visualisation preferred.
• Certifications such as CFA, FRM, CPA, ACCA, CA, PMP, Lean Six Sigma or risk management certifications are advantageous but not mandatory.