Associate E-Commerce Key Account Manager

About the role

Abbott Nutrition is looking for an Associate E-Commerce Key Account Manager in Singapore to drive sales and execute the E-Commerce strategy for Abbott Nutrition, aligned with the company's business goals and marketing strategies. The role ensures Abbott brands lead across the digital path to purchase and works with assigned e-commerce retailers.

Key responsibilities

• Work closely with assigned e-commerce retailers to run integrated content and promotion plans.
• Implement the e-commerce strategy with sales and marketing teams to maximise sales through assigned channels in Singapore.
• Manage budgets, operational costs and agency/partner investments for e-commerce activities.
• Run customer-specific business-building programmes with Sales and Marketing.
• Identify opportunities for Abbott and its customers based on an understanding of their strategies and shoppers.
• Partner with the E-commerce Manager to present marketing plans, programmes, shopper insights, research and best practices to customer and brand teams.
• Ensure product content complies with basic and enhanced standards, including A+ content for e-retailers and content on targeted sites.
• Track and analyse programme and campaign effectiveness, including ROI, and use channel data for KPI tracking and performance optimisation.
• Complete historical analysis at department and item level to grow sales and optimise inventory, and recommend supply solutions for lost sales.

Required profile

• Bachelor's degree in Business or a related discipline.
• Minimum 5 years of experience in sales or key account management focused on e-commerce (client side or retailer) within the FMCG/CPG industry.
• Working knowledge of the e-commerce business model, from demand generation to distribution.
• Ability to work with diverse internal and external stakeholders.

Required skills

• Strong analytical and data mining skills.
• Strong communication and stakeholder management skills.

The position is based in Singapore (Duo Tower) with a standard work shift and travel of about 50% of the time.