Associate, Fleet Operations (Autonomous Vehicles)

About the role

GrabRentals (GR) is a core pillar of Grab's Mobility business, responsible for securing vehicular and driver-partner supply for its ride-hailing marketplace. Within the Strategic Projects team, the focus is on optimising existing business and growing new businesses, including Autonomous Vehicles (AV). This Associate role sits in the business operations team and reports to the Manager, Fleet Operations (AV), onsite at the Grab Depot in Punggol. You will oversee site coordinators, manage depot readiness, support incident response, and charge, prepare and maintain vehicles for daily missions.

Key responsibilities

• Supervise site coordinators, in-vehicle safety drivers and field operators, ensuring they carry out their duties safely
• Manage driver and operator scheduling, including shift assignments and timekeeping
• Collaborate with hiring and training teams on hiring, onboarding and training of operational staff
• Coordinate with safety operator supervisors so vehicles are safe, ready and maintained to deployment standards
• Act as the link between operations and product/engineering teams, turning operational insights into actionable feedback
• Oversee depot operations: parking, charging and staging of autonomous vehicles, and ensure depot staff follow safety rules
• Establish, track and analyse KPIs such as safety and uptime, and generate improvement insights
• Design and refine SOPs for safety, incident response and coordination, and enforce safety protocols and compliance with policies and regulations
• Identify process gaps and lead continuous improvements to efficiency, safety and scalability

Required profile

• Diploma or degree holder
• At least 2 years of experience in operations, fleet management, transport, mobility, depot operations or a similar front-facing operational environment
• Willingness to work on-site and support shift-based or mission-based operations

Required skills

• Technical knowledge or direct experience with autonomous vehicles, robotics or IoT deployments
• People management and coordination of shift-based teams
• Scheduling, resource allocation and operational planning
• Comfortable working with operational data and KPIs

What we offer

• Term life insurance and comprehensive medical insurance
• Parental and birthday leave, plus volunteering leave
• A confidential assistance programme for employees and their families
• FlexWork arrangements such as differentiated hours