Business Analyst (SharePoint Online)

About the role

The client, a leading IT services provider in Singapore, is looking for a Business Analyst with deep expertise in SharePoint Online to drive migration and governance initiatives. You will work closely with internal teams and external vendors to ensure a smooth transition to the cloud and improve collaboration across the organisation.

Key responsibilities

• Lead and support SharePoint Online migration planning, including assessment of sites, content, permissions, workflows and information architecture.
• Gather business requirements and translate them into functional specifications, solution options and acceptance criteria.
• Define and enhance SharePoint governance covering site ownership, permissions, content lifecycle and access management.
• Collaborate with vendors to review solution designs, migration plans, deliverables, timelines and risks.
• Coordinate testing, migration validation, cut‑over and post‑implementation activities.
• Engage stakeholders to identify opportunities for better collaboration, document management and information sharing.
• Support SharePoint BAU activities such as incident handling, enhancements, changes and continuous improvement.
• Prepare recommendations, risk assessments, project updates and documentation for management.

Required profile

• Proven hands‑on experience with SharePoint Online beyond basic end‑user usage.
• Experience in SharePoint or document‑repository migration, including planning, testing and validation.
• Strong understanding of SharePoint sites, document libraries, metadata, permissions, navigation and information architecture.
• Experience gathering business requirements and working with technical teams and external vendors.
• Background in IT governance, risk, security or compliance is advantageous.
• Familiarity with Microsoft 365, Power Automate or PowerApps is a plus.

Required skills

• SharePoint Online
• SharePoint migration
• Microsoft 365
• Power Automate
• PowerApps