Business Development Manager – Forwarding (Singapore)

About the role

Toll Group is seeking a proactive Business Development Manager to join its Global Forwarding Sales & Marketing team in Singapore. The role focuses on acquiring new ocean, air and customs brokerage customers and expanding the company’s freight forwarding footprint.

Key responsibilities

• Identify and acquire new customers for ocean, air and customs brokerage services.
• Build and maintain strong, long‑lasting relationships with both new and existing clients.
• Grow revenue and volume to achieve economies of scale and service reliability.
• Partner with the Toll network to increase volumes on key trade lanes and verticals.
• Engage with the network on Global Account Development and represent Toll’s values.
• Maintain a sales pipeline, convert leads into prospects and customers, and document activities in the Global CRM platform.
• Research market trends, participate in RFP/RFQ processes, develop solutions, negotiate pricing and close deals.
• Collect market information, support the Freight Forwarding Manager and stay updated through training.

Required profile

• 2‑3 years of hunter experience in Business Development within freight forwarding in Singapore.
• Proven ability to research market trends and identify new opportunities.
• Experience managing and prioritising a sales pipeline.
• Strong collaboration skills with internal logistics and business development teams.
• Experience participating in regional/local RFP/RFQ processes.

Required skills

• CRM platform usage