Business Development Manager

About the role

Cencora is looking for a Business Development Manager who builds and maintains customer relationships, generates new business and drives retention and expansion. The role covers prospecting, lead follow-up, proposal preparation and account planning, supported by CRM recording and reporting.

Key responsibilities

• Evaluate customer needs and align solutions to their requirements
• Prospect and generate opportunities through planned outreach and customer-facing events
• Follow up leads and progress opportunities through qualification, offer development and closure
• Run account plans that drive retention, expansion and long-term value
• Prepare customer offers and proposals, coordinating internally to resolve issues and grow accounts
• Record sales activities and opportunity updates in the CRM and run leadership reports on customer needs, competition and market opportunities

Required profile

• Bachelor's degree in business administration, sales, marketing, communications or a related field, or equivalent experience
• 4+ years of experience in sales, account management, business development or a related field
• Fluent English for business communication
• In-depth knowledge of specialty logistics, transport logistics, GMP depot operations, and logistics for clinical trials, commercial drugs, live animals, lab samples and emergency parts
• Strong knowledge of the pharmaceutical and life sciences market and regulatory drug development and logistics frameworks
• Financial management, budgeting, forecasting and KPI measurement; strong leadership, presentation and coaching skills

Required skills

• Sales planning, pipeline management and consultative selling
• CRM and Microsoft Office; Salesforce certification or equivalent preferred
• Account management, negotiation, project management and change management