Casual Welcome Ambassador – Part Time

About the role

Join Mandai Rainforest Resort by Banyan Tree as a Casual Welcome Ambassador, delivering warm and memorable arrival and departure experiences for guests. This part‑time position focuses on hospitality excellence in a vibrant resort environment.

Key responsibilities

• Greet guests warmly to create a welcoming atmosphere upon arrival and departure.
• Manage check‑in and check‑out processes accurately and efficiently.
• Respond promptly and professionally to guest enquiries and requests.
• Provide informed recommendations on resort facilities, dining, local attractions, and transport options.
• Process guest profiles and payment transactions with attention to detail.
• Maintain accurate guest records and prepare operational reports for team use.
• Deliver personalised service that consistently exceeds guest expectations.

Required profile

• Previous experience in Front Office, Guest Services, or Hospitality.
• Professional Certificate, NITEC, Diploma, or equivalent in Hospitality or a related discipline.
• Strong communication and interpersonal skills.
• Ability to remain friendly and customer‑focused in a fast‑paced environment.
• Flexibility to work shifts, weekends, and public holidays.

Required skills

What we offer

• Competitive monthly salary of SGD 2,000‑2,400.
• Part‑time schedule with flexible shift options.
• Opportunity to work in a renowned resort setting.