Centre Manager - Singapore

About the role

As Centre Manager at Industrious, you will maintain office occupancy and run the office efficiently, acting as the face of the office and shaping member experiences. You report to the Country General Manager.

Key responsibilities

• Open the office with high occupancy and keep it fully occupied, managing occupancy, revenue, profit, budget, member satisfaction and growth
• Work with the Marketing team to turn leads into business and with the Country General Manager to manage the office's P&L, analyse financial performance and produce reports for stakeholders
• Enforce cost control when needed and implement and monitor systems for smooth daily operations with the Operations team
• Oversee member relations, finance, sales, marketing and events, and act as the office's hub for sales, operations, strategy and analytics
• Hire, manage and motivate the team, coach member relations staff, and help set policies and procedures
• Design processes to improve member experience and efficiency, support the General Manager in sales, tours and occupancy strategies, and ensure compliance with local regulations
• Maintain the brand standard, ensure member and team safety, and represent the company with strong oral and written communication

Required profile

• Accredited qualification
• At least 5 years of proven leadership, with a track record of exceeding sales targets and inspiring teams
• Strong problem-solving under uncertainty, decision-making under tight deadlines, and ability to handle multiple activities
• Team-oriented, analytical, and able to lead multi-discipline meetings

Required skills

• Microsoft Word, Excel and PowerPoint
• Technical aptitude and analytical skills

What we offer

• Competitive remuneration and career progression
• 5-day work week, annual leave and birthday leave
• Monthly mobile allowance and flexible medical and wellness benefits
• A collaborative workplace and the chance to work with teams across regional locations